Delete your Away Team account or data

Last updated: September 22, 2026

Away Team (published by C65 LLC) lets you delete your account and associated data at any time, from inside the app. This page explains two paths: deleting trip data without deleting your account, and deleting your account.

Delete trip data without deleting your account

Delete a trip you own from inside the app to remove it. Every trip belongs to an account and syncs, so it is removed from your device and from our servers, immediately and for everyone on it — a shared trip's contents in Cloudflare R2 and its membership and invitations in Cloudflare D1 are deleted in the same step.

To leave a shared trip without deleting it, open the trip's traveler list and choose Leave trip. If you own the trip, hand it to someone else with Transfer ownership first.

Manual data deletion request

If you need something removed that the in-app tools don't cover, email support@awayteamapp.com from your account's email address with the data you'd like removed.

This path does not delete your account. If you want your account removed, see the next section.

Delete your account

How to delete it

1. Open Away Team on your iPhone and sign in.
2. Go to Settings.
3. Choose Delete account and confirm.

Deletion happens immediately. There is no waiting period and nothing to cancel, so make sure you have what you want to keep before you confirm.

If you cannot reach the app — for example you no longer have the device — email support@awayteamapp.com from the email address associated with your Away Team account, with the subject Delete my Away Team account. Sending from the account's own inbox is how we verify the request is genuinely yours. We reply within 5 business days.

What gets deleted

• Your sign-in record, including your email address and password hash
• Your display name
• Your membership of every shared trip
• Every trip you own that nobody else is on, contents and all
• Invitations you have been sent that you have not accepted, if your email address is verified

What we keep

A shared trip you own that other people are also on is transferred to the person who joined it earliest, rather than deleted — it is their trip too, and deleting it would take it from them. You are removed from it in the same step.

Invitations stay with the trip they belong to, including after they are accepted or revoked, until the trip is deleted. An invitation you sent keeps the address you sent it to, without your name attached; an invitation you accepted keeps the address it was sent to and your account ID. If your email address is not verified, invitations sent to you that you have not accepted also stay until their trip is deleted. Emails you sent to support are kept for as long as we need them to handle what you asked about. Reports you sent with Report a problem stay in our support mailbox for as long as we need them to handle the report, and in the trip owner's mailbox if you sent them there; we cannot recall a delivered report. When you delete your account, the record that you sent a report loses your account ID; what is left, only the time, is deleted within three days.

Trip data on this device is removed when you delete your account in the app or delete the app itself.

Questions

Questions about account deletion? Email support@awayteamapp.com.